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Help

Short answers to common questions. If yours is not here, write to us at the bottom of the page.

Listings

How do I post a listing?

Press «Post a listing», sign in with your phone number, choose a section, fill in the fields and add photos. A moderator checks the listing, then it appears in search.

Post a listing
How many listings are free?

The free plan allows up to 5 listings at a time and up to 20 photos in each. Plans for agents and companies give more.

Plans
Why is my listing not in search?

While a listing is being checked, only you can see it. If a moderator rejected it, the reason is shown in «My listings» in your account: fix it and send it again.

My listings
How long is a listing shown?

30 days from publication. After that it moves to the archive and can be posted again from your account.

How do I change or remove a listing?

Open «My listings» in your account. There you can change the price, text and photos or take the listing down. Changes to an active listing are checked too.

Contacting a seller

Why is the phone number hidden?

The number opens after you sign in and press «Show phone». This way sellers get less spam.

How do I write to a seller?

Press «Write» on the listing page. The conversation is kept in «Messages»; a mark in the menu tells you about a new message.

Messages
What if a listing looks like fraud?

Press «Report» on the listing page and describe the reason briefly. Do not send a prepayment to strangers before you have seen the property and checked the documents.

Plans and payment

How do I get a paid plan?

Open «Plans» in your account, choose a plan and a period and leave a request. An invoice appears on the page and we contact you at the number in your profile. After the payment an administrator switches the plan on.

Plans
What happens when the plan ends?

We remind you in advance. After it ends the account becomes free and the listings stay in place.

Sign-in and profile

I forgot my password. What do I do?

Write to us with the form below and give the number you registered with. A staff member checks that the number is yours and issues a temporary password. At the first sign-in the site asks you to set a new one.

How do I protect my account?

Switch on two-step sign-in in «Security»: a code is needed besides the password.

Security

No answer here?

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